FAQ
How can I get a copy of my previous invoices?
We will email your order details with items and prices once your order is placed. If you checked out as a guest and do not have a username and password, please run a search for “Fuelash” in your email to locate these invoices.
Do I have to be registered on the website to buy your products?
No, you don't have to.
Do you have a local store?
No, We are lashes manufacturer in Vietnam. In future, we might have stores around the world.
Can you send me the product information and prices in a list or catalogue?
Yes, please email us at contact@fuelash.com
What is the fastest shipping method?
The DHL and Fedex are fastest shipping.
How do I track my order?
The tracking number will be sent to your email after your order is shipped. Please click the tracking number provided in your email. Or you can check the tracking number on our website.
What address will you send my order?
We will send your order to your paypal address. Please make sure your paypal address is right before you make the payment.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at contact@fuelash.com